![]() However, after installation, when trying to open Acrobat.exe, it runs into an open-close loop. It was able to install without any issue, but just to be sure everything would work out later, I tested an uninstallation.Īfter 11.0.07 is uninstalled, I tried reinstalling it with the same serial number used for the installation. I'm working with a volume license of Acrobat XI Pro, and when 11.0.07 came out, I went and pushed it out, first uninstalling any previous instances. Trying to do some troubleshooting regarding kind of a strange issue. Location: c:\program files\adobe\acrobat 11.0\pdfmaker\mail\outlook\pdfmoutlookaddin.dllĭisable Reason: This add-in caused Outlook to crash. GUID: ĭescription: Acrobat PDFMaker Office COM Addin 18409, time stamp: 0x531599f6įaulting application start time: 0x01cf913e576fef5cįaulting application path: C:\Program Files\Microsoft Office\Office15\OUTLOOK.EXEįaulting module path: C:\Windows\system32\KERNELBASE.dll 1000, time stamp: 0x534cda15įaulting module name: KERNELBASE.dll, version. Outlook crashed during the 'PDFMOL_GetLabel' callback of the 'IRibbonControl' interface while calling into the 'Acrobat PDFMaker Office COM Addin' add-in.įaulting application name: OUTLOOK.EXE, version. Removing and reinstalling both Acrobat and Office has not helped. I have tried opening Outlook as administrator. The issue we run into is trying to remove shared calendars of Exchange accounts that no longer exist, left clicking will not do anything because there's no calendar in Exchange to view so those calendars can not be removed from Outlook. If you left click on the shared calendar and then right click it works fine. We are running Acrobat Standard 11.0.07 and are able to reproduce the issue 100% of the time. We have an issue where every time we right click on a shared calendar in Outlook 2013 32 bit the Acrobat PDFMaker Office COM Addin crashes Outlook. ![]()
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December 2022
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